Legal

Privacy Policy

Effective Date: 8 April 2025

Argentoom FZE LLC ("Argentoom," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our games, including instant games, mobile applications, websites, and other services (collectively, the "Services").

Company Information:
Argentoom FZE LLC
Ajman Media City Free Zone, United Arab Emirates
Email: support@argentoom.com

By using our Services, you agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with our practices, please do not use the Services.

1. Information We Collect

We may collect the following categories of information:

  • Device and Usage Data: IP address, device model, operating system, browser type, language settings, game session duration, and in-game actions.
  • Social and Profile Information: Username, avatar, and friend list if you connect through a third-party platform (e.g., Facebook, Telegram).
  • Game Progress and Preferences: Scores, level completion, achievements, and purchased content.
  • Support Correspondence: Information you provide when you contact our support team.
  • Cookies and Tracking Technologies: We use cookies, local storage, SDKs, and similar tools to improve functionality, measure performance, and personalize your experience.

2. How We Use Your Information

We use your data to:

  • Operate and enhance our games and Services;
  • Save and sync your game progress and in-app purchases;
  • Respond to support requests and inquiries;
  • Prevent fraud and ensure security;
  • Conduct analytics and internal reporting;
  • Comply with legal obligations.

3. Instant Games and Data Deletion

If you play our instant games on social or messaging platforms, limited personal information may be collected to enable gameplay and save your progress. You can request deletion of this data by contacting us at support@argentoom.com with your game ID or platform ID. Once verified, we will delete or anonymize your data within 30 days.

4. Legal Bases for Processing (Where Applicable)

We process personal data based on one or more of the following legal bases:

  • Performance of a contract (i.e., providing our Services);
  • Legitimate interests (e.g., preventing fraud);
  • Consent (where applicable);
  • Compliance with legal obligations.

5. Data Sharing and Transfers

We may share your data with:

  • Cloud hosting and analytics providers;
  • Customer support services;
  • Social or messaging platforms used to deliver the game;
  • Law enforcement or regulatory authorities, if required by law.

Your data may be transferred and stored outside of your country, including in jurisdictions that may not offer the same level of data protection as your home country. We take steps to ensure appropriate safeguards are in place.

6. Retention

We retain your data as long as necessary to fulfill the purposes described in this policy. If you delete the app or request deletion, we will remove or anonymize your data unless required to retain it by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your data;
  • Object to processing or request restriction;
  • Data portability.

To exercise any of these rights, contact us at support@argentoom.com. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee 100% security.

10. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party platforms. We are not responsible for their privacy practices. Please review their policies before using those services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through our apps or by email. Continued use of the Services indicates acceptance of the updated policy.

12. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
support@argentoom.com